FAQ

Are you a factory or a trading company?

We are a company integrating production and R&D.

Headquartered in Cixi, our company now has sales services and experience from leading international brands, and is determined to provide the most perfect kitchen products for every customer.

What is your advantage over other manufacturing companies in China? Do you have a good product quality?

Our factory was founded in 1989 and has 28 years of manufacturing experience. All products have passed ISO9001: 2008 quality control. We have more than 12 years of business experience in product export. It provides excellent OEM/ODM services to customers in Europe, America and Asia Pacific.

What is the production cycle and delivery date?

Our production schedule is generally to give a production plan within one day after obtaining the customer confirmation contract. Usually we will take 35-40 days for an order production period. Of course, the order also depends on our company's total production plan and order details. Usually there will be a certain advance in the original production plan.

How about after-sales service?

We expect us to be long-term partners with our customers. Based on this premise, we not only provide the best technical support, but also give our customers the best and highest quality after-sales service. We promise that we will provide the same sample as the confirmation sample, and if there is a quality difference with the confirmation sample, we will solve the problem for the customer immediately.

What is your company's privacy policy?

We respect all our customers and keep all customer information confidential. We strictly limit the scope of information provided to third parties to ensure that each customer's information is absolutely confidential and secure.

We respect our customers very much. Therefore, all information given to us is confidential. We will not disclose information to anyone under any circumstances.

What are the payment terms?

Our payment terms are T/T in advance (30% deposit) or letter of credit.

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0574-58997825
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Contact us /Message

ADD:No.266, Dafa Road, Gutang Street, Cixi, Ningbo

CODE:315300

QQ:14934782 / 673033513

PHONE:13646602228 David

WEB:www.etchina.co

Sales Department:

TEL:86-574-58997825 / 58997828

FAX:86-574-58990096

NAME:Kelly & David

PHONE:13806670001 / 15958290890

E-MAIL:kelly@etchina.co

E-MAIL:info2@etchina.co

E-MAIL:info8@etchina.co